Executive Office of Health and Human Services - Virtual Gateway

Executive Office of Health and Human Services - Virtual Gateway

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)

Welcome to the Virtual Gateway
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Important Messages
When logging in, you may be required to change your password and update your user profile. For assistance with logging in, please visit www.mass.gov/vg/loginassistance.
Maintenance Notices

System Maintenance for 04/25/15:


- MDS HC will be unavailable from 6:00 pm on Saturday, 4/25 to 12:00 noon on Sunday, 4/26 due to system maintenance.

- JJEMS, iFamilyNet, VSMIS, My Account Page, myWorkspace, BSAS eLicensing, and Vitals Information Partnership (VIP) users will be unable to use document links within the application from 8:00 pm on Saturday, 4/25 to 01:00 am on Sunday, 4/26 due to system maintenance. All other functionality within those services will be available during this time.

We apologize for any inconvenience this may cause.

System Maintenance for 04/26/15:


- All business services will be unavailable from 04:00 am to 07:00 am Sunday, 04/26, due to system maintenance.

- The MMIS POSC, including the internal MMIS application, MAPIR (Medical Assistance Provider Incentive Repository), AVR, IVR, EVS, and all eligibility services will be unavailable 04:00 am to 07:00 am on Sunday, 04/26 due to system maintenance. MAP and CBHI will also be impacted. Member and Eligibility web services will also be down during this outage window .

We apologize for any inconvenience this may cause.