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Executive Office of Health and Human Services - Virtual Gateway

Executive Office of Health and Human Services - Virtual Gateway

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)

Welcome to the Virtual Gateway
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When logging in, you may be required to change your password and update your user profile. For assistance with logging in, please visit www.mass.gov/vg/loginassistance.
Maintenance Notices

System Maintenance for 11/19/17 :


- All business services will be unavailable from 6:00 AM to 8:00 AM on Sunday 11/19/2017 due to monthly system maintenance.

- To allow for system maintenance, the MMIS POSC, the internal MMIS application, and MAPIR (Medical Assistance Provider Incentive Repository), AVR, IVR, EVS, and all eligibility services will be unavailable on Sunday, Nov 19th, 2017 from 6:00 AM to 8:00 AM. MAP, CBHI and member and eligibility web services will also be impacted.

- MAP will be unavailable from 6:00 AM to 10:30 AM on Sunday 11/19/2017 due to system maintenance.

- MMJ will be unavailable from 4:00 AM to 11:00 AM on Sunday 11/19/2017 due to monthly system maintenance.

We apologize for any inconvenience this may cause.