Sorry, your browser does not support JavaScript! Executive Office of Health and Human Services - Virtual Gateway

Executive Office of Health and Human Services - Virtual Gateway

Executive Office of Health and Human Services - Virtual Gateway

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)

Welcome to the Virtual Gateway
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When logging in, you may be required to change your password and update your user profile. For assistance with logging in, please visit www.mass.gov/vg/loginassistance.
Maintenance Notices

System Maintenance for 10/19/2018 and 10/20/2018 :


- EDSS will be unavailable from 5:30 PM to 11:00 PM Friday, 10/19, due to system maintenance.

- To allow for system maintenance, the MMIS POSC, the internal MMIS application, and MAPIR (Medical Assistance Provider Incentive Repository), AVR, IVR, EVS, and all eligibility services will be unavailable on Saturday 10/20 from 3 PM until 6 PM. MAP, CBHI and member and eligibility web services will also be impacted.

System Maintenance for 10/21/2018 :


- All business services will be unavailable from 12:00 Midnight to 08:00 AM on Sunday 10/21/2018 due to monthly system maintenance.

We apologize for any inconvenience this may cause.