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Executive Office of Health and Human Services - Virtual Gateway

Executive Office of Health and Human Services - Virtual Gateway

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)

Welcome to the Virtual Gateway
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When logging in, you may be required to change your password and update your user profile. For assistance with logging in, please click here.
Maintenance Notices

Important Update to Virtual Gateway Terms and Conditions: Effective 01/26/2020:


The Virtual Gateway (VG) User Terms and Conditions have been updated and will be effective as of 01/26/2020. All new and existing users will be prompted to review and accept the Terms and Conditions. This is a one-time acceptance only.

This update is being made due to unusually high login activity (users running/using automated login scripts) from a single user. The use of bots or the running of automated login scripts is strictly prohibited on the VG and will result in termination of user access. As with any system that contains sensitive data, terms and conditions need to be reviewed on a regular basis to ensure user access to data is kept as secure as possible.

Thank you for your continued support.