Executive Office of Health and Human Services - Virtual Gateway

Executive Office of Health and Human Services - Virtual Gateway

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)

Welcome to the Virtual Gateway
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When logging in, you may be required to change your password and update your user profile. For assistance with logging in, please visit www.mass.gov/vg/loginassistance.
Maintenance Notices

System Maintenance for 02/24/17:


- MIIS will be unavailable from 5:00 PM to 6:00 PM Friday, 02/24, due to system maintenance.

System Maintenance for 02/26/17:


- All business services will be unavailable from 02:00 AM to 08:00 AM on Sunday 02/26/2017 due to monthly system maintenance.

- The MMIS POSC, the internal MMIS application, and MAPIR (Medical Assistance Provider Incentive Repository), AVR, IVR, EVS, and all eligibility services will be unavailable on Sunday, Feb 26th from 2:00 AM until 8:00 AM and from 5:30PM until 11PM. MAP, CBHI and member and eligibility web services will also be impacted.

We apologize for the inconvenience this is causing.