Executive Office of Health and Human Services - Virtual Gateway

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Maintenance Notices

System Maintenance: 06/20/2021

- All business services will be unavailable from 12:00 AM to 8:00 AM on Sunday, 06/20, due to monthly system maintenance.

- Vitals Information Partnership (VIP) will be unavailable from 12:00 AM to 11:30 AM Sunday , 6/20, due to system maintenance.

System Maintenance: 06/17/2021

- Background Check System (BCS) will be unavailable from 7:00 PM on Thursday 06/17 to 3:00 PM on Friday 06/18, due to system maintenance.

We apologize for any inconvenience this may cause.

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)