THIS SYSTEM CONTAINS CONFIDENTIAL INFORMATION. You are prohibited from accessing any confidential information without a legitimate business reason. This system is subject to monitoring which may result in the acquisition, recording and analysis of all data communicated, transmitted, processed, or stored by a user. BY USING THIS SYSTEM YOU EXPRESSLY CONSENT TO SUCH MONITORING. Use of this system must adhere to all applicable agency policies and standards including and not limited to Commonwealth Enterprise Information Security Policies and Standards (https://www.mass.gov/handbook/enterprise-information-security-policies-and-standards).
WARNING! BY ACCESSING AND USING THIS GOVERNMENT SYSTEM YOU ARE CONSENTING TO SYSTEM MONITORING FOR LAW ENFORCEMENT AND OTHER PURPOSES. UNAUTHORIZED USE OF, OR ACCESS TO, THIS SYSTEM MAY SUBJECT YOU TO CRIMINAL PROSECUTION AND PENALTIES.
Change Healthcare Cyber-Security Incident Update
Due to the cyber-security incident impacting Change Healthcare, MassHealth has disabled user accounts associated with Change Healthcare.
Providers who have been impacted by this action will be contacted directly.
Questions? Call MassHealth Customer Service at 1-800-841-2900.
Attention Users of VIP (Vitals Information Partnership)
In April 2024, Massachusetts launches a new system called MAVRIC (Massachusetts Vital Records Information Collaborative) for processing vital records, starting with electronic death registration. MAVRIC is replacing the existing Vitals Information Partnership (VIP) system which will no longer be used.
All VIP users who work on death registration are urged to take steps NOW to begin the transition to the new system. MAVRIC training and customized webinars are available to help you.
To learn about MAVRIC and how to register for training, go to the MAVRIC webpage at www.mass.gov/MAVRIC.
Questions? Email RVRSCommunications@mass.gov. Please include your full contact information including medical facility, address, phone, and email address.
Thank you for your partnership and cooperation.