Executive Office of Health and Human Services - Virtual Gateway

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Maintenance Notices

System Maintenance: 09/30/2021

HCSIS will not be available from Thursday, September 30, 2021 to Friday, October 01, 2021 5:00 PM, due to system maintenance.

- - Due to ongoing HCSIS Production issues, the scheduled maintenance release, [Thursday, September 30, 2021 from 4:00 PM to Friday, October 01, 2021 5:00 PM] will be delayed for a week so that the ongoing HCSIS issues can be addressed and resolved. Also note Meditech updates to HCSIS may take longer than usual during this window of time.

We apologize for any inconvenience this may cause.

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)