Executive Office of Health and Human Services - Virtual Gateway

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Maintenance Notices

System Maintenance: 09/26/2021

- To allow for system maintenance, the MMIS POSC, the internal MMIS application, and MAPIR (Medical Assistance Provider Incentive Repository), EVS, and all eligibility services will be unavailable on Sunday, September 26th, 2021 Time: 6 PM to 10 PM . MAP, CBHI, MeNoB, member and eligibility web services, connect direct and interchange file transfers and Netreveal predictive modeling application servers will also be impacted.

System Maintenance: 09/30/2021

- HCSIS will not be available from Thursday, September 30, 2021 to Friday, October 01, 2021 5:00 PM, due to system maintenance.

We apologize for any inconvenience this may cause.

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)