Executive Office of Health and Human Services - Virtual Gateway

Executive Office of Health and Human Services - Virtual Gateway

Monday through Friday
8:30 am to 5:00 pm
800-421-0938 (Voice)
617-847-6578(TTY for the deaf and hard of hearing)

Welcome to the Virtual Gateway
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Important Messages
When logging in, you may be required to change your password and update your user profile. For assistance with logging in, please visit www.mass.gov/vg/loginassistance.
Maintenance Notices

System Maintenance for 09/23/2016:


- MIIS will be unavailable from 5:30 PM to 6:30 PM on Friday, 09/23 , due to system maintenance.

- HCSIS will be unavailable from 3:00 PM on Friday, 09/23 to 7:00 AM on Monday, 09/26, due to system maintenance.

System Maintenance for 09/25/2016:


- iFamilyNet will be unavailable from 6:30 AM to 11:00 AM on Sunday, 06/25 due to system maintenance.

- The MMIS POSC, the internal MMIS application, and MAPIR (Medical Assistance Provider Incentive Repository), AVR, IVR, EVS, and all eligibility services will be unavailable on Sunday, Sep 25th from 6PM until 11PM. MAP, CBHI and member and eligibility web services will also be impacted.

We apologize for any inconvenience this may cause.